Frequently Asked Questions (FAQ)

General
How does one use the tripTrack™ system?
What operating system does this run on?
What can the tripTrack™ system do for me?
How long has the package been on the market?
Is the tripTrack™ software compatible with any other GPS devices?
Can you courier the tripTrack™ system to me?
Is there any installation of the device required in the vehicle?
Are there any status lights visible on the tripTrack in my car to see when it is recording?
Technical
What does the device look like?
Is this a problem? I often drive out of a cell reception area or into a very bad area? Will I lose kilometers?
Is the tripTrack device GPS-based? Does it take some time to find position like my other GPS devices?
Does the equipment need to be linked continuously to a laptop while driving or can it be downloaded after travelling?
Can one transfer the tripTrack™ from one vehicle to another vehicle if you purchase a new vehicle?
Can one transfer the tripTrack™ software from one PC/laptop to another PC/laptop when one replaces the PC/laptop?
Smooth Usage
How to use tripTrack with a new vehicle
I want to move the tripTrack folder somewhere else
How do I transfer the data onto a new PC/Notebook?
Is this is a problem? My car's lighter socket is off when car is switched off
How does one backup the data on a regular basis?
Troubleshooting
Unit Recording Troubleshooter